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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up window will show up. It comprises in-depth information about all the operations that you can carry out on the page in question. Each pop-up window opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of educational video clips demonstrating how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, explore our comprehensive FAQ section, which covers questions asked by actual persons and offers practical solutions. We frequently update our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can get in touch with our great team of customer service technicians available 24-7-365 and ready to help you with any problem. Each trouble ticket you submit will be responded to in less than one hour (the average support ticket response time is only twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 296930

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com